Meet the Team
To build truly great products, you need to start with a team that understands the goals and the problems to solve. With the products vetted and in place for over 15 years now, we have settled with a staff at just 20 members to balance the right amount of development, support, yet keeping costs smart. We have just the right amount of everything to make great products and provide stellar knowledge-based support. We started in business in 2002 as EDU Business Solutions, our HQ’s was on Ash Street in downtown San Diego where we instantly grew to a staff of 30. We moved from San Diego in 2011 to Orange County California where our development team is centered. Since inception in 2002, we are focused on one goal – continuous process improvement with our members. As laws change and best practices evolve – so do we. Our ever growing innovation is to deliver the always-best design ideas and best practices of the maintenance industry. When you see others use words like KPI’s or continuous process improvement – they likely looked to us for their inspiration. We are told this often as others thank us for our leadership!
Please take a moment to meet our leadership team to help understand why we are different from the rest, just how is it that we understand school maintenance like no others!
Tom Rayburn – Chief Operations Officer & General Manager
Tom Rayburn is an industry disruptor. Having received his management training in commercial banking, Rayburn took his technology leanings and created software for managing support center operations to Bank of America in the 1980’s whilst serving as a regional manager in the branch support system. That knowledge transferred perfectly to school business management.
Hired in 1998 at Capistrano USD (CUSD) by legendary facilities visionary Joe Dixon, Rayburn leveraged and applied his business experience to schools by introducing Key Performance Indicators (KPI’s) and establishing a Strategic Master Plan for maintenance & operations; an unheard-of-thing in the 1990’s. Under Dixon’s leadership, Rayburn began developing a vision for maintenance which they began sharing at the 2000 annual conference for the Coalition for Adequate School Housing in Sacramento. It was a huge hit! During his maintenance department management years, Rayburn also acted in the role of Construction Management. Rayburn has conducted over $200 million in school modernization projects utilizing the State School Facility Program combined with eRate, and Federal School Modernization Bonds.
Rayburn was instrumental conducting training’s statewide on use of the Emergency Repair Program after the state settled the revolutionary William’s Lawsuit. The eRate program was an additional source of revenue for CUSD and Rayburn was tasked with securing it since year-1 in 1999. Rayburn oversaw the entire process from bid to project execution. Funding amounts were annually between $2 million and $40 million per year through year 14, when version 2.0 reduced the funding methodology.
In 2002 Rayburn partnered with EDU Business Solutions to distribute software that he created to aid schools in managing their facility use; mimicking what he was creating at CUSD. Additionally Tom had created a program to manage the district print shop called Print Shop Pro. By 2007, so many school districts were using the software created by Rayburn that he left CUSD and joined EDU Business Solutions to devote himself full time to the advancement of school maintenance departments.
Rayburn’s Alma Mater is Christian Heritage College and CSU Long Beach; additionally Rayburn has conducted workshops and spoke at programs throughout the United States including AIA, CASBO, CASH, CSU Fullerton, CSU Long Beach, School Starters, Stanford University, and hundreds of regional maintenance and engineering related venues. Rayburn served in a review capacity for the Collaborative for High Performance Schools (CHPS) best practices maintenance manual and is a recipient of Building Operator Certificate from the Northwest Energy Efficiency Council.
Michael Patton – Manager, Customer Support Team
Mike serves on the executive committee and has conducted implementations throughout California having spoken to or trained over 30 Districts on use of Maintenance Login. Mike joined the company in 2014. Mikes unique skill set makes him an ideal candidate to assist your district in the implementation of these systems, and guide direction of the software membership both from the technical side and also from the often-overlooked personnel side.
Mike worked for 14 years at the Capistrano Unified School District serving in the capacity of Director of Transportation and Executive Director of Maintenance, Operations and Transportation. Mike was responsible for multi-million dollar departmental budgets and served as a member of the districts negotiating team throughout his career at the School District. Mike implemented an electronic Facilities Use system for the school district, successfully transitioning the districts manual Facilities Use program into an electronic process, upgrading pricing and Board and District Policies in the process.
Mike spent 7 years as a business agent with Teamsters Local 952 representing public employee’s both at Capistrano Unified School District and the Orange County Transportation Authority. Mike has negotiated dozens of contracts and managed a variety of Labor Disputes including, Arbitration’s, Labor Board Complaints and Strikes.
Mike brings his unique skill set to Maintenance Login and has assisted many districts throughout California successfully implement both systems with a minimum of operational disruption. Mike understands the unique quality of Public Employees and how best to motivate them and create acceptance from both the employees and public.
Mike Patton Lives in Lake Forest California with his wife and son. He graduated from UCLA in 1988. Completed Course work for the California Department of Education Transportation Administration Certificate program – 2004, California Association of School Business officials and department of Education Chief Business Officer Academy – 2007, and Association of School Administrators Personnel Academy.
Scott K. Mitchell – Chief Software Architect
Scott Mitchell is an innovator of web development and serves a pivotal role in American history for leading the advancement in developer communications before the word Google was part of our lexicon. In 1998, Mitchell and 3 colleagues co-founded 4GuysFromRolla.com, which became the world’s largest developer destination for all things web based.
Mitchell has authored over 10 advanced technical books, is a prolific writer for magazine articles, speaker, trainer, and has been recognized nationally in the area of programming and web development with Microsoft technologies.
Mitchell joined the team in 2006 and presently lives in San Diego with his wife, 2 children, and continues to write and evangelize for all things technology. Scott’s personal blog can be found here (http://scottonwriting.net/ScottMitchell.asp).
Niki Ito – Operations Support
Niki serves on the Executive Committee with over 25 years of experience in the California State University and California Community College systems. Niki provides guidance on customer needs and assists in the development and implementation of our marketing campaigns.
Niki’s professional background includes software testing, customer service, accounting, and payroll. Her frontline, in-the-trenches experience with educational business processes provides great insight in how to make our software user-friendly.
Niki graduated with a B.S. in Criminalistics from California State University, Long Beach.